Welcome to Sindhu Bhairavi Collections. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. These terms apply to all visitors, users, and others who access or use the website.
Payment Terms
We offer safe and secure credit, debit, and internet banking options for Rupay, Visa and MasterCard holders.
Order Confirmation and Shipping
We will send an email confirming your order and may contact you to confirm this before shipping the products. We also offer shipment tracking and assistance post-ordering to update you on the status of your shipment.
Taxes
All prices are inclusive of 18% GST.
Outlier Locations
We use some of India’s largest logistics companies for shipping, coverage may be limited by their reach. If your address is in a location not served by them, we will contact you to find an alternative solution to deliver your order.
General Use
The content on this website is for general information only and is subject to change without notice.
Accuracy
We do not guarantee the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website.
Risk
Your use of any information or materials on this website is at your own risk. It is your responsibility to ensure that any products, services, or information meet your specific requirements.
Ownership
The material on this website is owned by or licensed to us. Unauthorized reproduction is prohibited.
Links
We may include links to other websites for your convenience. We do not endorse the content of these linked websites and have no responsibility for them.
Unauthorized Use
Unauthorized use of this website may result in a claim for damages and/or be a criminal offense.
Linking Policy
You may not create a link to this website without prior written consent from SB Collections. By using SB Collections, you agree to these terms and conditions, the privacy policy, and any other relevant terms, conditions, policies, and notices.
Eligibility
To use our services, you must be at least 18 years old and legally capable of entering into binding contracts. By placing an order with us, you confirm that you meet these requirements.
Products and Services
We offer a wide range of fashion and traditional clothing items. All products are subject to availability, and we reserve the right to limit quantities of any products or services we offer. Prices for our products are subject to change without notice.
Discounts & Coupons
Any discounts or coupons issued during the purchase for future purchases will be void in case of returns. In the case of exchanges, they will be valid as per the conditions or offers available at that point in time. All offers and coupons are governed by the website and are automatically applied without manual intervention.
Order Acceptance
We reserve the right to refuse or cancel any order at our discretion. If we cancel your order, we will notify you via email and provide a full refund.
Privacy Policy
Data Collection
Sindhu Bhairavi Collections values your privacy. We collect personal information that you provide to us when you register on our website, place an order, subscribe to our newsletter, or contact us. This information may include your name, email address, phone number, shipping address, and payment details.
Use of Information
The information we collect is used to process your orders, communicate with you, and improve our services. We may also use your information to send you promotional materials, which you can opt out of at any time.
Data Security
We take data security seriously and implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as necessary to fulfil your orders or comply with the law.
Cookies
Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of the website.
Your Rights
You have the right to access, modify, or delete your personal information at any time by contacting us at sindhubhairavicollections@gmail.com.
Return Policy
Eligibility for Returns
Our return policy lasts 7 days from the date of delivery. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
Certain items cannot be returned, including:
Undergarments and lingerie.
Gift Cards, Coupon Cards, Discount Cards.
Downloadable software products.
Health and personal care items.
Return Process
To initiate a return, please contact us via email at sindhubhairavicollections@gmail.com or through the “My Account” section on our website, within 24 hours of receiving your order. Include your order number and the reason for the return. Kindly use the same email and contact no. that you have provided at the time of ordering / registration.
Return Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you are returning more expensive items, consider using a trackable shipping service or purchasing shipping insurance.
Partial Refunds
Partial refunds may be granted for:
Any item not in its original condition or damaged.
Items returned after/more than 7 days after delivery.
Shipping Policy
Processing Time
Orders are processed within 2-3 business days, excluding weekends and holidays. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates & Delivery
Shipping rates are calculated at checkout based on your location. Delivery times vary depending on the destination but typically range from 5-10 business days for domestic orders.
International Shipping
We currently offer international shipping as well and all the above said polices will be applicable to the International customer as well. These polices may change, so please check back for updates.
Delayed or Lost Orders
If your order is delayed or lost, please contact us at sindhubhairavicollections@gmail.com. We will work with the carrier partners to resolve the issue.
Refund Policy
Approval of Refunds
Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original method of payment within 4-5 business days for credit card payments and 2-3 days for UPI payments.
Late or Missing Refunds
If you have not received your refund, please:
Check your bank account.
Contact your credit card company, as processing times may vary.
Contact your bank, as there may be some delay in posting.
If you’ve done all of this and still haven’t received your refund, contact us at sindhubhairavicollections@gmail.com.
Non-Refundable Items
Sale items are non-refundable and only regular-priced items may be refunded.
Exchanges
We replace items only if they are defective or damaged. To exchange an item, email us at sindhubhairavicollections@gmail.com and send your item to our physical address.
Changes to Terms
We may update these terms from time to time, and the updated version will be posted on our website. Your continued use of the site after any changes indicates your acceptance of the new terms.
Contact Information
For any questions related to these policies, please contact us at:
Sindhu Bhairavi Collections
Shop No. 2, Door No. 1-5-984-357 Citizen Colony, Old Alwal, Hyderabad, Telangana, 500010
